From your FCOS app go to Tickets > Private Tickets and select the ticket number with the subject   “Tailgating occurred at (Location)…”   to assist you as well, click on the potential tailgater's name to open their member record in a second tab of your browser.  When in the member record you will see the Parent node of the member record. In a new...

Introduction In this section we will learn how to build and submit a Check-In for your staff to submit to you for review.  Components To begin creating your new Check-in select the button found at the top right of your Check-Ins Dashboard. The top part of the screen shows the user you are sending the check-in to for completion. Questions - This sect...

Introduction In Get to Know Check-Ins we introduced the concept of what a Check-In is and what it can do for your business relationships. In this article we will discuss the components of the Check-Ins Dashboard and how to use it effectively.   Check-Ins Dashboard at a glance From this screen you have the ability to do multiple things.  You have the...

Introduction In this section we will learn how to complete and submit a Check-In that was submitted to you by the Franchisor or FranchiCzar for completion.  Components To begin completing your new Check-in select the ‘ Submit ’ button found at the far left side of your most current check-in in the My Check-Ins list in your dashboard. The top portion...

Introduction The FCOS Check-Ins platform is a communication tool designed to facilitate regular interactions between franchisors and franchisees. It provides a structured way to assess and understand the mental and operational state of franchisees and their staff, allowing for proactive support and development. The platform serves as a crucial touch...

Introduction FCOS Channels is a secure internal communication platform designed specifically for franchisees and franchisors to streamline communication within the brand. By providing a centralized location for team collaboration, FCOS Channels enhances efficiency and ensures all communications are securely managed within the organization. Key Featu...

What are Communications? Overview The Communications Portal within the Franchise Communication and Operations System (FCOS) serves as a central hub for communication and collaboration among franchisors, franchisees, and their teams. It provides several features that facilitate effective communication, goal setting, and relationship management. This ...

Introduction FCOS Kudos is a culture-oriented communication platform designed to provide franchisees and franchisors with a tool to encourage, highlight, and foster a culture of integrity and hard work. It allows users to create communication channels for teams to collaborate effectively in a centralized location. This document provides an overview ...

Introduction The FCOS Private Chats Chat Hub is a secure, internal communication platform designed to enhance interactions between franchisees, franchisors, and staff members within a brand. This system facilitates seamless communication across all levels of the organization, ensuring efficient and effective collaboration.   Key Features 1. Secure C...